VILLAGE OF FRANKLINVILLE, NY (INCORPORATED 1874)
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METER READING CHANGE PUBLIC NOTICE

As part of a larger water system improvement project, the Village of Franklinville Department of Public Works (DPW) is switching from the traditional method of reading water meter (walking house to house) to a more current method.  Switching to this current method of reading will not only save the department time but will also make (in most cases) the DPW aware of irregular water usage in a timelier manner.

Making this switch will require the DPW to install a radio transmitter (Fig. 1) or a cellular endpoint (Fig. 2) in place of the existing meter touch pad (Fig. 3) or existing analog display (Fig. 4).  Most of this work can be done by simply switching the old unit for a new one without entering the building.  However, in many cases the cable connecting the water meter to the transmitting device will need to be replaced.  This takes only a couple of minutes but will require the technicians to access the water meter.

Though they are still accurate (per 2022-meter survey) about 15% of the water meters in use are outdated and will need to be replaced.  This will also require entry into the building, but in most cases, should only be about 15-45 minutes. There are a handful of meters that cannot be replaced because the plumbing (service line) servicing the house is too deteriorated. In those cases, the technician will advise the property owner as to the condition of the pipe and give further instructions for finding a contractor to replace the service line so the water meter can then be replaced.

The DPW will begin this work in March by switching out all the readers that do not require building access.  After those are done the DPW will begin reaching out to customers who have a phone number or email on file to make an appointment to gain access to the water meter (Water Law § 52.041  ACCESS). 

Any customers who do not immediately respond will be given a door hanger asking to reach out to the DPW to make an appointment to gain access to the water meter.  If access during normal business hours is difficult, arrangements can be made for technicians to work after hours, Saturdays or Sundays.

Please be advised that this switch is mandatory and needs to be completed as soon as possible starting in March. Thank you for your cooperation.
 
Department of Public Works

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Fig. 1
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Fig. 2
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Fig. 3
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Fig. 4
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  • RESIDENTS
    • PAYMENTS
    • RECYCLING & GARBAGE
    • WATER & SEWER
    • POLICE >
      • About Us >
        • Contact Us
        • Mission, Vision, & Values
        • Message from Chief Cintron
        • Policies >
          • Use of Force
        • Police Reform
      • Crime >
        • Camera Registry Program
        • Crime Prevention & Safety Tips
        • Property Check Program
        • Sex Offender Info
        • Statistics >
          • Call Volume
        • STOP DWI
      • News >
        • Events
        • Press Releases
      • FAQ's >
        • Bikes/E-Bikes/Scooters
        • Child Passenger Safety
        • Fingerprints
        • Heat Safety
        • Traffic Stops
        • Storm Information
        • Noise Complaints
      • Who to Call >
        • Adult Protective Services
        • Animal Complaints
        • Child Protective Services
        • Domestic Violence Assistance
        • Drug/Substance Abuse Assistance
        • Mental Health Crisis (non-emergency)
        • Pharmaceutical Waste Collection Program
        • Utility Emergency Contacts
    • Parks & Recreation
    • Get Involved/Volunteer!
  • BUSINESSES
  • YOUR GOVERNMENT
    • Officials & Boards >
      • Village Mayor
      • Village Board
      • Village Justice
      • Zoning Board of Appeals
      • Planning Board
    • Committees >
      • Tree Commission
      • Events Committee
      • Beautification Commitee
    • A-H >
      • Accounts Receivable
      • Assessor
      • Code Enforcement >
        • Rental Property Inspections
      • Highway
      • Human Resources
    • I-Z >
      • Public Works >
        • Annual Drinking Water Quality Report
      • Village Clerk
      • Village Court
  • NEWS & STORIES
    • Village History
    • WNY Maple Festival
    • Snow Information